How do I contact Air France by email?
You can contact our agents by phone at 888 572-7447/ 888-5SAPHIR or by email at mail [email protected] airfrance .fr.
Can I get a refund from Air France?
You can submit a refund request for a ticket if you bought it at least 2 days and up to 12 months ago and if it isn’t a Flying Blue Reward ticket. If a refund is not already proposed to you in the “My Bookings” section of the website, please complete the refund claim form below.
What happens if Air France cancels my flight?
You have the option of rebooking on another flight or taking a refund if you choose not to travel.
How do I complain to Air France?
Contact us online. You can also call us on +41 (0)848 747 100.
How do I cancel my Air France flight?
If your ticket can be refund, please visit the Review/modify your bookings section on our website. If you did not purchase your ticket from Air France , please contact your point of sale. Please note: if you have already checked in online, you must first cancel your check-in before modifying your flight .
Are Delta and Air France the same?
Delta Air Lines is a partner of the Air France -KLM Flying Blue program. You can therefore earn Miles with Delta Air Lines and Air France and use them to book a flight, an extra Option or a gift for a loved one.
How do I know if my Air France ticket is refundable?
Please check if Air France has issued your ticket : the ticket number begins with 057. On electronic tickets the number appears on your Electronic Ticket Itinerary Receipt. If another airline is mentioned, please submit your refund request to that carrier. Administration charges for refund requests.
How long do Air France refunds take?
Nothing is automatic, you need to file for your refund on-line if possible or by calling them. My request were not possible to request on-line, so I called and got an e-mail confirmation that the request will be processed as soon as possible, but it might take up to 4 weeks !
How do I get my Air France voucher?
To receive a refund, you can either fill in the refund request form online or contact Air France customer service using the “Contact us” section of our website. Please note: if your e- voucher indicates that it was issued under European regulations, you can exchange it for a non-refundable voucher of a higher value.
Can I cancel Air France within 24hrs?
Cancellation Policy of Air France The passengers who have booked flight with the airline are offered with a 24 – hour cancellation option. Further, the passenger is not required to pay any cancellation fee if they cancel their flight within 24 hours of purchase.
How do I change my flight on Air France?
If you have a ticket for an Air France flight , you can view or modify your booking by simply going to the “My bookings” section of the website. You can change your flight , book a more comfortable seat, or choose an “A la Carte” menu. Choose your flight options to suit your needs!
What happens if Air France strikes?
If the strike is external to the airline ( air traffic controllers, airport staff, security staff, a national strike , etc.), then the airline is not responsible for the strike and the passenger won’t be compensated.
How much does Air France pay for lost luggage?
This means, if your baggage is finally declared lost after 21 days, you can claim the full 1250 Euro compensation , no matter what was the real value or weight of your luggage .
Where does Air France fly in the US?
These cities include Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York-JFK, San Francisco, Seattle and Washington, D.C.
Does Air France speak English?
Air France’s decision to do what was once unthinkable — make its pilots speak English to the control towers — lasted a mere 15 days. The airline had the idea that linguistic pride should be put aside for safety considerations. The goal is not to abandon French but to have a common technical language.”