How do I contact Air France by phone?
If you need assistance to change a ticket or to purchase a ticket for immediate travel, please visit airfrance .com or call +1 800-237-2747.
How do I contact Air France by email?
You can contact our agents by phone at 888 572-7447/ 888-5SAPHIR or by email at mail [email protected] airfrance .fr.
Can I get a refund from Air France?
You can submit a refund request for a ticket if you bought it at least 2 days and up to 12 months ago and if it isn’t a Flying Blue Reward ticket. If a refund is not already proposed to you in the “My Bookings” section of the website, please complete the refund claim form below.
What happens if Air France cancels my flight?
You have the option of rebooking on another flight or taking a refund if you choose not to travel.
How long do Air France refunds take?
Nothing is automatic, you need to file for your refund on-line if possible or by calling them. My request were not possible to request on-line, so I called and got an e-mail confirmation that the request will be processed as soon as possible, but it might take up to 4 weeks !
Is Air France flying to us?
Air France adapts its service to the United States as from 14 March 2020. Air France is working with its partners KLM, Delta Air Lines and Virgin Atlantic on implementing a plan to continue service to the United States for its customers beyond 28 March 2020.
How do I cancel my Air France flight?
If your ticket can be refund, please visit the Review/modify your bookings section on our website. If you did not purchase your ticket from Air France , please contact your point of sale. Please note: if you have already checked in online, you must first cancel your check-in before modifying your flight .
Where does Air France fly in the US?
These cities include Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York-JFK, San Francisco, Seattle and Washington, D.C.
How do I complain to Air France?
Contact us online. You can also call us on +41 (0)848 747 100.
How do I know if my Air France ticket is refundable?
Please check if Air France has issued your ticket : the ticket number begins with 057. On electronic tickets the number appears on your Electronic Ticket Itinerary Receipt. If another airline is mentioned, please submit your refund request to that carrier. Administration charges for refund requests.
How much does it cost to change a flight on Air France?
Book a flight
|Changes made at airfrance .us or Self-Service Kiosk||Changes made at airport or city ticket office|
|Modifying or canceling a ticket||no fee||$20|
|Offline re-issue of Third Party tickets||NA||$50 for non full-flex fares $0 for full-flex fares|
How do I get my Air France voucher?
To receive a refund, you can either fill in the refund request form online or contact Air France customer service using the “Contact us” section of our website. Please note: if your e- voucher indicates that it was issued under European regulations, you can exchange it for a non-refundable voucher of a higher value.
Does Air France allow 24 hour cancellation?
Cancellation Policy of Air France The passengers who have booked flight with the airline are offered with a 24 – hour cancellation option. Further, the passenger is not required to pay any cancellation fee if they cancel their flight within 24 hours of purchase.
How do I change my flight on Air France?
If you have a ticket for an Air France flight , you can view or modify your booking by simply going to the “My bookings” section of the website. You can change your flight , book a more comfortable seat, or choose an “A la Carte” menu. Choose your flight options to suit your needs!
What happens if Air France strikes?
If the strike is external to the airline ( air traffic controllers, airport staff, security staff, a national strike , etc.), then the airline is not responsible for the strike and the passenger won’t be compensated.